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This form is for Registered NetScanTools Pro users ONLY. Click here to request support for other products.

Submit your NetScanTools Pro Support questions. Sales questions should be submitted on this separate form. Other Support issues should be submitted on this form.

Your Name:

Your Email Address: (You must enter a real email address if you want a response from us. No email address, no response!)

NetScanTools Pro Version: (2000-2003, see About tab or on 2004+, the Program Info/About NetScanTools Pro window). Examples: 10.55, 9.4, 2003sp4, 2001R1sp2, 2000R1sp5

Serial Number (See About tab or Program Info/About NetScanTools Pro window):
You must provide a valid serial number to get support.

What operating system are you running NetScanTools Pro on?

Do not use anything older than v10.42 on Windows 7/Vista/2008.

(Windows 95/98/ME/NT are not supported)

Operating system login account privileges (administrator, power user, etc):

Please Enter Your Support Message (Please be as descriptive as possible, include all steps you went through to see the problem. If a bug is reproducible, please provide all setup settings as applicable and anything else that would help us reproduce the problem--remember: we cannot fix what we cannot duplicate on our machines.):

We will email you a response within one business day or less of your submission. If you DO NOT receive a response by the next business day, please check your SPAM quarantine folder for email from netscantools.com. We have found that our email messages are often detained by spam filtering software.

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Contact Hints

Please be as descriptive as possible in your email, and please mention the product you are discussing.

Copyright 1995-2009 Northwest Performance Software, Inc., DBA NetScanTools.com All rights reserved
'NetScanTools', 'NetScanTools Pro', 'NetScanTools Standard', 'NetScanTools LE', 'ipPulse', 'Northwest Performance Software' and 'NetScanTools.com', are trademarks of Northwest Performance Software, Inc.