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NetScanTools Pro Maintenance
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  NetScanTools Pro Pricing
Discount Info
 
 
  Did you know...
That a new NetScanTools Pro License includes one year of maintenance?
 
 


- Last Review: April 27, 2016

Reseller FastSpring.com does not accept free email addresses like hotmail.com for orders.

NetScanTools Pro Maintenance Plan Renewal Information and Buy Now Links

The Managed Switch Port Mapping Tool is not covered as part of the NetScanTools Pro maintenance plan.
Need help? (360) 683-9888

About the NetScanTools Pro Maintenance Plan

A new or upgrade license purchase of NetScanTools Pro 11 includes one year software maintenance in the purchase price. You must register to gain access to the benefits of the maintenance plan. Your maintenance plan begins on the date you receive the software. There are typically 4 to 6 releases a year.

What you get (benefits of having an active plan)

  • All releases, both major and minor, by download from our site during the one year term. You are responsible to check to see if an upgrade is available by going to Online/Check for New Version from within the program. The program has the ability to remind you to check for a new version. You may choose to 'opt-in' to a email release notification list that we maintain when you register.
  • Technical Support by phone or email during our business hours. Support request form is here.
  • A download of the current version is available from our secure site which can be accessed from within the program. (Installed Version purchasers only - USB Version is an upgrade patch)
  • A downloaded replacement of the Installed Version installation file in the event you did not make a backup of the original. This is limited to one replacement per duration of the plan. We encourage backups of the installation file.
  • USB Version: assistance in transferring the software from the original USB drive to a replacement drive if necessary.

How to find your Current Plan Expiration Date: You can check your expiration date by going to the NetScanTools Pro Online left panel group, then clicking on the Check for New Version. Input your registration number in the web page form and retrieve your expiration date from our records.

Renew Your Maintenance Plan Now: you have either an Installed or USB License

NetScanTools Pro v11 Maintenance Plan Renewal pricing is shown below for renewing either an installed version license or a USB version license.

Do you own both installed and USB version licenses? Please see the Pricing - Installed and USB Together tab above.
Renewing multiple licenses?
Contact us for a quote.

Use this chart to Buy Now if you have either an Installed -OR- USB Version License

If you are unsure which link below to select, please contact us for more information by email or by phone at (360) 683-9888.

Renewal Type and Period
(installed version 11 or USB version 11)
Price

Online From Our Authorized Reseller

PayPal, AMEX, Visa, Mastercard, Discover and many other cards are accepted - FastSpring does not accept orders with free email addresses like hotmail.com or yahoo.com.

Order Direct From Us

On Time Renewal Within 30 days of expiration date

FastSpring.com (authorized reseller)

 
One (1) year renewal (within 30 day expiration window)

SKU# MNTPLN

$60


You will need your CDKEY/Serial Number from Help/About NetScanTools Pro

Phone, fax, purchase order or mail.

Two (2) year renewal (within 30 day expiration window)

SKU # MNTPLN2YR

$108


You will need your CDKEY/Serial Number from Help/About NetScanTools Pro

Phone, fax, purchase order or mail.

Late Renewal Between 30 and 180 days late

FastSpring.com (authorized reseller)

 
One (1) year renewal (between 30 and 180 days late) $80



You will need your CDKEY/Serial Number from Help/About NetScanTools Pro

Phone, fax, purchase order or mail.
Two (2) year renewal (between 30 and 180 days late) $134



You will need your CDKEY/Serial Number from Help/About NetScanTools Pro

Phone, fax, purchase order or mail.
Really Late Renewal -Upgrade Over 180 days (6 months) late

FastSpring.com (authorized reseller)

 
Upgrade
(over 180 days/6 months)

SKU # PROESDUPG

$179


You will need your CDKEY/Serial Number from Help/About NetScanTools Pro

Phone, fax, purchase order or mail.

Renew Your Maintenance Plan Now: you have BOTH an Installed -AND- USB License

NetScanTools Pro Maintenance Plan Renewal pricing is shown below for renewing an installed version license AND a USB version license together. You must own both an Installed Version and a USB Version license that expire on the same date AND you must be the registered user of both.

If your plans expire on different dates and you want them to expire on the same date, we can prorate so that they expire simultaneously. Please contact us for more information by email or by phone at (360) 683-9888.

Renewing multiple licenses? Contact us for a quote.

Use this chart to Buy Now if you have both an Installed -AND- USB License

If you are unsure which link below to select, please contact us for more information by email or by phone at (360) 683-9888.

Renewal Type and Period
(You have an installed version + USB version that expire on the same date)
Price

Online From Our Authorized Reseller

PayPal, AMEX, Visa, Mastercard, Discover and many other cards are accepted - FastSpring does not accept orders with free email addresses like hotmail.com or yahoo.com.

Order Direct From Us

On Time Renewal Within 30 days of expiration date

FastSpring.com (authorized reseller)

 
One (1) year renewal (within 30 day expiration window)

SKU # MNTCOMBO

$80


You will need your CDKEY/Serial Number from both programs. See Help/About NetScanTools Pro

Phone, fax, purchase order or mail.
Two (2) year renewal (within 30 day expiration window) $144


You will need your CDKEY/Serial Number from both programs. See Help/About NetScanTools Pro

Phone, fax, purchase order or mail.
Late Renewal     Please contact us by phone or email

Other Ways to Renew Your Plan

  • PayPal is accepted by our reseller, but you can use PayPal directly with us this way: Start NetScanTools Pro, click on Help/About NetScanTools Pro, press the 'Edit Maintenance Plan' button. Then press the 'Visit the Maintenance Plan Renewal Website' button to see a page with the PayPal direct renewal links.

  • By Telephone using a credit card (US/Canada): please call (360) 683-9888 during our office hours of 8am-4pm Monday through Friday (Pacific Time GMT-8) except US holidays. We accept Visa/Mastercard/American Express/Discover.

  • Purchase Orders (US/Canada only). Please see this page for information about purchase orders. Please include your CDKEY/Serial number and your current email address on the purchase order. You can find it by starting NetScanTools Pro and clicking on Help/About NetScanTools Pro.

Maintenance Plan Terms and Conditions

  • By installing or using the software and accepting the EULA, you accept the terms and conditions of the accompanying maintenance plan.
  • You must register to activate the Maintenance Plan.
  • One year (365 days) plan term commences from the date of purchase whether you register or not. For users who obtained the software from a class or seminar, the date of the class or seminar is used. For multiple license purchases, the date of purchase is used for all copies. For CDROM purchases made through resellers who stock our product, the date of registration or date of delivery is used, whichever is earlier.
  • We are not responsible for the end-user's inability to download updates due to network congestion or end-user's network security issues or blocking by the end-user's network access provider. We will make every effort at providing an alternate download location if necessary.
  • If you legally transfer the software to a third party, you relinquish all rights to the maintenance plan. You must notify us so that the third party can have their plan activated properly.
  • If you are found in violation of the end user license agreement (EULA), your maintenance plan rights are terminated.
  • We reserve the right to prorate plan duration if the wrong renewal option is purchased online.
  • We reserve the right to alter these terms and conditions at any time.

Maintenance Plan FAQs

Does NetScanTools Pro stop working at the end of the one year Maintenance Plan?

No, you can continue to use the program without restriction beyond the expiration of the Maintenance Plan. If you choose not to renew, you will not have access to updated whois, IP to country, ethernet device or any new or updated tools.

How will I be reminded to renew my Maintenance Plan?

One of the items we send back to you as part of the registration email is the encoded expiration date. NetScanTools Pro 11 uses this number to remind you to renew starting 21 days prior to your expiration date. You can turn off the reminder on the Program Info/Preferences window.

How do I turn off the maintenance plan reminder message in NetScanTools Pro 10/11?

You can turn off the reminder on the left panel Program Info/Preferences window.

How much will the Maintenance Plan renewal cost?

Please see the Renewal Fee Charts on the Pricing tabs above.

Can I renew online?

Yes, please see the Renewal Fee Charts on the Pricing tabs above to renew online through our reseller.

Can I renew by phone or purchase order?

Yes, please call +1 (360) 683-9888 during our office hours of 8am-4pm Monday through Friday (Pacific Time GMT-8) except US holidays. We accept Visa/Mastercard/American Express/Discover.

 

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'NetScanTools Pro', 'NetScanTools Standard', 'NetScanTools LE', 'NetScan', 'ipPulse', 'Northwest Performance Software' and 'NetScanTools.com'
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