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 - Last Review: August 24, 2015

Home > Support

Technical Support

Contact Technical Support


Full of helpful tips and information about NetScanTools Pro and our other programs. Please click here to visit the blog.

Phone Support

Due to limited resources, registered user voice telephone support is available only after we determine that your problem cannot be solved using email. Voice telephone support is available for registered users only during normal business hours from 9am to 3pm (Pacific Time, Seattle) on Monday through Friday excluding holidays. The number is (360) 683-9888.

Before you call, please fill out a Support Request form and we will respond as quickly as possible during business hours. To save time, you should be as detailed as possible when filling out the form.

Trial version users or pre-sales questions: Please use our Support Request form.

Register your software

Register your NetScanTools Pro 2000-2004, NetScanTools Standard or ipPulse purchase.

Support for our other products

eSTOP! or Lineage Manager for Dogs support.

ipPulse support.

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Copyright 1995-2016 Northwest Performance Software, Inc. DBA NetScanTools.com. All Rights Reserved.
'NetScanTools Pro', 'NetScanTools Standard', 'NetScanTools LE', 'NetScan', 'ipPulse', 'Northwest Performance Software' and 'NetScanTools.com'
are trademarks of Northwest Performance Software, Inc.
'NetScanTools' is a registered trademark of Northwest Performance Software, Inc.