Due to limited resources, registered user voice telephone
support is available only after we determine that your problem cannot
be solved using email. Voice telephone support is available for
registered users only during normal business hours from 9am
to 3pm (Pacific Time, Seattle) on Monday through Friday excluding
holidays. The number is (360) 683-9888.
Before you call, please fill out a
Support Request form and we will respond as quickly as possible
during business hours. To save time, you should be as detailed as
possible when filling out the form.