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  Support for this product
This product is no longer supported. We can resend unlock codes to purchasers upon request to our sales department.		  
 



Urgent Support Topic, Aug 22, 2005. A user has informed us of a potential for a buffer overflow exploit involving the Ident Server. Note that the IDENT Server is DISABLED by default on later versions. The IDENT server can only operate when NetScanTools is running, IDENT server is NOT a service program. Immediate corrective action: Please locate the Ident Server tab. Uncheck the Enable IDENT Server box and do not use the Ident server. For added safety please be sure that your computer's firewall software blocks incoming connections to TCP port 113.

General NetScanTools Standard Support Topics

  • How do I uninstall a trial version of NetScanTools Standard?
    Solution: Removal instructions are here.
  • What versions are currently supported?
    5.1 is supported for a while longer. We encourage you to consider NetScanTools Pro.
  • Why did NetScanTools Standard get discontinued?
    Please see this page.


NetScanTools 5.0 - 5.1 Support

Please view this page for NetScanTools Standard 5.x support topics.

NetScanTools 4.0 - 4.31 Support

Please view this page for NetScanTools Standard 4.x support topics.

NetScanTools 3.0 - 3.1 Support

Please view this page for NetScanTools Standard 3.x support topics.

NetScanTools 1.x/2.x Support

No support information is available. 2.42c was replaced in May 1997 by 3.0.
 

NetScanTools Standard to Pro Upgrade Offer

NetScanTools Standard registered users can upgrade at a discount. Read about it here.

Register your software

Register your NetScanTools Pro 2000-2004, NetScanTools Standard or ipPulse purchase.

Support for our other products

eSTOP! or Lineage Manager for Dogs support.

ipPulse support.

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Copyright 1995-2009 Northwest Performance Software, Inc., DBA NetScanTools.com All rights reserved
'NetScanTools', 'NetScanTools Pro', 'NetScanTools Standard', 'NetScanTools LE', 'ipPulse', 'Northwest Performance Software' and 'NetScanTools.com', are trademarks of Northwest Performance Software, Inc.