This product is no longer
supported. We may be able to resend unlock codes to
previous purchasers upon request to our sales
department -- if we can find the
original email. Please consider
- Last Review:
June 17, 2012
Home > Support >
NetScanTools Standard Support
> NetScanTools 5.x
NetScanTools 5.0 - 5.1 Support
- How do I uninstall a trial version of NetScanTools?
Removal instructions are here.
- What about version 5.11?
There has never been a version 5.11. We have seen this
version listed on some shareware websites and we never
released a version under that name. Please do not use it.
- Upgrading NetScanTools 5.0 to 5.1
NetScanTools 5.x was distributed two ways: on CDROM or by a downloaded
trial version that can be 'unlocked'. The following two sections
detail the methods for upgrading depending which installation you
have. The first section is ONLY to be used if you have installed
NetScanTools from a CDROM marked 'NetScanTools'. The second section
is ONLY to be used if you have downloaded NetScanTools and have
entered an 'unlock' code name/key pair that was emailed to you from
NOTICE: NetScanTools 5 is a major upgrade from NetScanTools 4.31
or earlier. Unlock codes for earlier versions will not work for
version 5.x. There is no upgrade patch for v4.x to v5.x.
- Upgrading a NetScanTools 5.0 CDROM installation to 5.1
CDROM Service Pack version 5.10 is dated Sept 18, 2003. This service
pack is cumulative and may be applied to any CDROM version 5.x.
This service pack is brings your CDROM version to 5.10. To determine
if you need this service pack, start NetScanTools 5.x and check
the your release version on the top title bar or on the Program
Info/About window. CDROM versions show your serial number in the
top window under:
"Registered to: ...
Serial No. ...".
Service Pack version 5.10, 402KB. To install, exit NetScanTools
5.x and run the service pack.
Trial/download version NetScanTools 5.x Users PLEASE READ: this
service pack will not work with your copy whether unlocked or not.
See next section for your instructions.
- Upgrading an UNLOCKED NetScanTools 5.x to
If you have an unlocked NetScanTools 5.x and you want to upgrade
it to the latest version, simply download the latest trial version,
then install it OVER your current NetScanTools 5.x version. It should
recognize your registration information and automatically register
itself. If this does not occur, then press the register button on
the opening registration reminder window and enter the registration
codes you were given at the time of purchase. We always email the
registration information--please PRINT and RETAIN your registration
email message in a safe place. How do you know if you have an unlocked
version? The About tab/lower window will say:
Then there are two lines, the first is the 'name' portion, the next
line is a 'key' in the form xxxx-xxxx-xxxx, etc. as a combination
of groups of four letters and numbers separated by dashes.
trial version 5.1 here. If you are a registered user,
please contact us by email
for the software.
WARNING: DO NOT install the trial version over a CDROM version.
Doing so will require you to reinstall your CDROM version before
you can apply the CDROM version upgrade patch from the previous