General Email

Office Hours and Time Zone Information

Our office hours are 8 am to 5 pm PST Monday through Friday (except holidays).

We are in the Pacific Time Zone which means we are the same time as Seattle and Los Angeles. We are 3 hours behind New York time. Click here to see our current time.

(Privacy Policy)

Email us about anything related to our company or products--except we ask that you...

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We normally will email you a response within one business day or less of your submission. If you DO NOT receive a response after the next business day, please check your SPAM filter quarantine folder for email from netscantools.com. We have found that our email messages are often misdirected by spam filtering software.

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Contact Hints

Please be as descriptive as possible in your email, and please mention the product you are discussing.