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Windows VISTA:
There is a discussion of the current compatibility issues between
NetScanTools Pro and Windows Vista
on this page. Do not use
any version of NetScanTools Pro earlier than 10.42 on Windows
Vista.
Blog:
Full of helpful tips and information about NetScanTools Pro and
our other programs.
Please click here to visit the blog.
Problem: You have NetScanTools Pro version 10 and you are getting
a reminder about your maintenance plan expiring every time you start
the program.
Solution: You can turn it off by going to Tools/Set Preferences
and unchecking the Enable Maint Expire Check.
Contact Support
Use this form to contact us
about NetScanTools Pro.
General Support Issues
Please go to this page
to read about common support issues for several versions of NetScanTools
Pro including v10.
NetScanTools Pro Update Patch Files
NetScanTools Pro 10.x
In either Welcome or Online left panel group, click on the Check
for New Version icon. If your maintenance plan is current and active,
please login using the credentials shown on the Check for New Version
control window in the program.
Maintenance Plan renewal
information is here.
NetScanTools Pro 2004 (v9)
In either Welcome or Online left panel group, click on the Check
for New Version icon. You can also press the Check for Service Pack
button on the Program Info/About NetScanTools Pro window. Follow
the on-screen instructions to download the service pack. The current
version is 9.4 dated June 14, 2005.
NetScanTools Pro 2003 (v8)
In NetScanTools Pro, click on the About tab, then press the Check
for Service Pack button on the About tab. Follow the on-screen instructions
to download the service pack. The current version is NetScanTools
Pro 2003 Service Pack 4 (v8.4) is dated May 25, 2004.
NetScanTools Pro 2002 (v6/v7)
Please click here for service packs
and support for NetScanTools Pro 2002.
NetScanTools Pro 2001 (v4/v5)
Please click here for service packs
and support for NetScanTools Pro 2001.
NetScanTools Pro 2000 (v1/v2/v3)
Please click here for service packs
and support for NetScanTools Pro 2000.
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